Customer Centric Growth - The Australian Grocery Academy
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Customer Centric Growth

Understand how to develop a customer centric growth culture, and conditions to enable success as an organization.


1. Understand Customer Centricity to be able to evaluate how Customer Centric you and your business are

  • Review your key processes and strategies for how Customer centric they are
  • Understand how to integrate Customer understanding and voice of Customer across your business
  • Creating the conditions for success – enablers to a successful customer centric culture.

2. Understand how Customer’s think about Suppliers and what great engagement looks like from their perspective.
3. Understand the principles that underpin successful collaboration.

Relevant and Ready for Action

The Australian Grocery Academy programs have been designed specifically for FMCG, with real FMCG case studies and the latest Australian and global insights and practices.


Attend this 1-day program at one of our Open House Joint Value Creation Bootcamps or opt for an In-House session for groups of 10+ at a location of your choice, either as a full day, or split over consecutive days. Contact us to discuss your needs.