1. Understand Customer Centricity to be able to evaluate how Customer Centric you and your business are
2. Understand how Customer’s think about Suppliers and what great engagement looks like from their perspective.
3. Understand the principles that underpin successful collaboration.
The Australian Grocery Academy programs have been designed specifically for FMCG, with real FMCG case studies and the latest Australian and global insights and practices.
3 x 2.5 hour virtual sessions to be delivered in consecutive weeks